Support
Get help with PokeLoupe
For the fastest help, include your account email, device/browser, screenshots when useful, and the card or eBay listing involved. We prioritize account access, billing, and inspection-tool reliability issues first.
Contact support
Email is the primary support channel while the product is pre-App Store launch.
Email supportjonescollectibles64@gmail.com
What can we help with?
Listing inspection tools
Include the card, listing URL, browser, and what failed around zoom, centering, corners, or photo review.
Saved cards and favorites
Send the card URL, listing URL, and whether the issue is following, favorites, rejected listings, or restored items.
Avoided sellers
Send the seller name, the listing URL, and whether the seller should be hidden, restored, or scoped to a card.
Account, privacy, or data deletion
Use this path for account access, saved review data, listing history deletion, privacy questions, or security concerns.
Billing and upgrades
For Stripe subscriptions, include your account email and the billing action you were trying to complete.